Privacy policy

United Chair Wholesale LTD (“United Chairs”, “we”, “our”) respects your privacy. This policy explains what data we collect, why we collect it, and what your rights are under UK GDPR.

Who we are

United Chair Wholesale LTD, registered at High Holborn House, 52-54 High Holborn, London, WC1V 6RL. Contact: support@unitedchairs.sale · +44 7830 768435.

What we collect

• Order data — name, email, phone, billing and shipping address, order contents, and payment confirmation. We never store full card numbers.
• Account data — if you create an account, your login email and order history.
• Support data — anything you send us via the contact form or email.
• Site analytics — anonymised browsing data such as pages visited, device type, and approximate location.

Why we use your data

• To process and ship your order
• To answer your questions and support requests
• To send order updates and, with your consent, occasional emails about new pieces
• To improve the website and detect fraud

Who we share data with

We share the minimum personal data needed with:

• Payment processors (Stripe) — to take payment
• Shipping carriers (Parcelforce, DPD, white-glove logistics for larger pieces) — to deliver your order
• Email and CRM providers — to send order and support emails

We never sell your personal data.

Cookies

We use a small number of cookies to keep your basket working and to understand how the site is used. Strictly necessary cookies (basket, checkout) cannot be disabled.

How long we keep your data

Order records are kept for 7 years to comply with UK tax law. Marketing data is kept until you unsubscribe. Support emails are kept for 2 years.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold on you
• Correct inaccurate data
• Request deletion of your data (subject to legal retention rules)
• Object to or restrict processing
• Lodge a complaint with the ICO at ico.org.uk

Contact

United Chair Wholesale LTD · High Holborn House, 52-54 High Holborn, London, WC1V 6RL · support@unitedchairs.sale · +44 7830 768435